Our Reviews
"I have just had a visit with TORI Aquino SIMMS at Dr. Scoleri‘s office and I just wanna say that it was the greatest experience ever. She helped me so much. Did my hearing test fixed my hearing aids for me set me up in my phone she is just awesome. She better equip me then when I first got them, I would definitely recommend her to anybody and I am so happy. She really really helped me. She is the best thank you so much."
★★★★★ · Sandy Walshak · 2 days ago
"Tre and Tori are very efficient and caring ! They are sensitive to the stigma of needing hearing aids and make you feel comfortable about your hearing loss. They constantly check on you since it’s a first time experience and a little confusing at first. I would highly recommend!"
★★★★★ · Rosemary Barnes · 10 months ago
"Fantastic experience. Great people."
★★★★★ · Vince Steed · 4 weeks ago
"very friendly people. and will work with you and what your needs are. I would recommend my family and friends to go and try them out"
★★★★★ · Mary Cron Borders · 9 months ago
"I wasn't sure what to expect, but Tori put me at ease immediately. I already had hearing aids and she fixed them to work so much better than before. She is very passionate about helping you and being sure you are informed. Don't wait another minute schedule an appointment. Nancy Liston"
★★★★★ · nancy sheppard · 1 month ago
"A very professional and busy young man who goes further to do his job. All patients receive all his attention. This may lead to slightly longer wait times sometimes but he’s totally worth it."
★★★★ · Al Wolf · 2 months ago
"Wish I could give more than 5 starts! Tory is very passionate about what she does and truly cares about her clients! And she provides the best quality hearing aids- in a totally different league than my previous aids. I have worn hearing aids for the last 30 years and have been to many providers. Tory is the best! I will never go elsewhere again! If you have any kind of hearing loss, please go see her! Don’t delay. The quality of life improvement is amazing!"
★★★★★ · RC · 2 months ago
"I would recommend Sims Hearing and Wellness if you have concerns with your hearing. I worked with Tory for my hearing needs previously and turned to her again for new devices. I did this because she is pleasant, concerned and very open to working to get you the optimal solution for your hearing needs. Ask questions, bring notes about what you are experiencing, and concerns about the devices. She will take the time to listen, make suggestions, make changes for you to evaluate and go to different devices if necessary."
★★★★★ · paul polansky · 2 months ago
"Very friendly and explained everything about my hearing aids"
★★★★★ · Tracy Smith · 2 months ago
"Great service with a friendly atmosphere"
★★★★★ · Barry King · 2 months ago
"I decided to have my hearing tested because I realized I was having trouble hearing certain people, I met with Trey and he was very friendly and calmed any fears I had. After my testing he explained my results, he's so patient and answered all my questions. I have to say I was a bit taken back thinking I needed hearing aides but Trey explained everything and was very informative and I really liked that he didn't try to pressure me, I'm looking forward to hearing better and I feel I made the right choice in going to Sims."
★★★★★ · Janice Kerr · 3 months ago
"The visit to Sims Hearing & Wellness was very informative. Understanding the level of hearing that is difficult for me was eye opening. The service was professional and caring and having samples to try was super helpful. I appreciate the time and help provided and am looking forward to being able to hear much better now. Thanks Tory!"
★★★★★ · Barb Brown · 3 months ago
"I called with an emergency in a Saturday morning and Tory took the time to come into her office to help me. She even had her children with her. So sweet!..."
★★★★★ · Brenda W. · 3 months ago
"Very friendly and personable staff and knew what she was talking about"
★★★★★ · Lucia Jones · 3 months ago
"We had such a wonderful experience at Sims Hearing & Wellness. My husband is in his 30’s and has significant hearing loss, so finding someone who truly listened and cared meant everything to us. Tory was so personable, knowledgeable, kind, and accommodating throughout the entire process. She really takes the time to understand her patients and their specific hearing needs, and you can tell she genuinely cares. We never felt rushed and appreciated how comfortable and supported she made us feel. I would HIGHLY recommend Sims Hearing to anyone needing hearing tests or hearing aids!"
★★★★★ · Steph A · 3 months ago
"Highly recommend the Sim’s!!! Tory was very thorough with my exam and took the time with me that I needed to understand my new hearing aids. They care about their patients and are a Blessing to the community."
★★★★★ · Donna Kosto · 4 months ago
"I would definitely recommend Sims! Extremely friendly, very flexible (I needed to reschedule). Tre took the time to explain my results clearly and thoroughly. Sims will continue to be the place I go to stay on top of my making sure my hearing is what it needs to be."
★★★★★ · Cammie Shelatz · 5 months ago
"I went and my hearing checked today. I recently had some hearing loss due to wax buildup, which I couldn’t understand since I clean my ears daily. My hearing did return but I’m happy I had this business to really see what and if something was wrong. I’m happy so say it’s not all bad, I will mention the findings to my PCP. Please give this business the opportunity to check your hearing. Not being able to hear clearly is not something to disregard."
★★★★★ · Christina Lindsey · 5 months ago
"If you need kind, compassionate hearing care, then you would receive that kind of care at Sims Hearing. I’ve been a patient of Tory’s in the past, and I decided to follow her to her new business in New Brighton. I had a great visit, and am glad to be back in her care!"
★★★★★ · Lynne Graham · 5 months ago
"I visited Sims Hearing & Wellness needing a musician’s ear‑mold for in-ear monitors and had an excellent experience from start to finish with Tory! The minute I entered the practice I knew I was in the hands of an expert in the field of Audiology. She communicated clearly, addressed my questions thoughtfully, and ensured I fully understood each step of the process. I left 100% satisfied and very impressed with the service Tory provided. I would strongly recommend this practice to anyone seeking high‑quality professional hearing care."
★★★★★ · George Thomas · 5 months ago
"Not a long wait for an appointment. Tre' was friendly, professional and knowledgeable. He explained everything as I went along in the exam. Answered all my questions. The office was clean. I recommend Tre' and his business if you need this service."
★★★★★ · robert brown · 5 months ago
"Can't express enough gratitude to Tory for the time and gentle attitude she spent with my husband. She made a believer in my husband who had been approached by hearing specialists in the past and was refusing to even consider hearing aids. She patiently explained why he could hear her voice and not mine due to different tone levels people hear. Patiently explained each and every answer to his many questions and reasons for not wanting hearing aids. She even let him try a demo set. She was an angel sent from heaven because now he can hear all he was missing. She even called the night he tried demo set to make sure things were going ok. HIGHLY recommend this as a place for anyone even the slightest hesitant of getting hearing aids. She totally convinced and helped my husband!"
★★★★★ · Donna Seery · 5 months ago
"Competency and caring, a great combo but too often missed in today’s world. Especially when you throw technology into the mix. Happy to say you can find both with Tre and Tory!"
★★★★★ · Mike and Nancy Osman · 5 months ago
"After trying several unsatisfactory hearing aids from other businesses, I was referred to Sims Hearing and Wellness where repeating my testing Tory discovered a discrepancy compared to my previous test results. She immediately corrected all the problems with my previous hearing aid issues by choosing the exact hearing aids for me I found her to be kind, patient, knowledgeable and competent."
★★★★★ · George Poutous · 5 months ago
"Had my first appointment at this location today. What a nice job they have done with their brand new construction on the west side of 3rd. Lots of parking..."
★★★★★ · Bruce G. · 5 months ago
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