"I called with an emergency in a Saturday morning and Tory took the time to come into her office to help me. She even had her children with her. So sweet!..."

    ★★★★★   ·   Brenda W.   ·   1 week ago

"Very friendly and personable staff and knew what she was talking about"

    ★★★★★   ·   Lucia Jones   ·   1 week ago

"We had such a wonderful experience at Sims Hearing & Wellness. My husband is in his 30’s and has significant hearing loss, so finding someone who truly listened and cared meant everything to us. Tory was so personable, knowledgeable, kind, and accommodating throughout the entire process. She really takes the time to understand her patients and their specific hearing needs, and you can tell she genuinely cares. We never felt rushed and appreciated how comfortable and supported she made us feel. I would HIGHLY recommend Sims Hearing to anyone needing hearing tests or hearing aids!"

    ★★★★★   ·   Steph A   ·   3 weeks ago

"Highly recommend the Sim’s!!! Tory was very thorough with my exam and took the time with me that I needed to understand my new hearing aids. They care about their patients and are a Blessing to the community."

    ★★★★★   ·   Donna Kosto   ·   1 month ago

"I would definitely recommend Sims! Extremely friendly, very flexible (I needed to reschedule). Tre took the time to explain my results clearly and thoroughly. Sims will continue to be the place I go to stay on top of my making sure my hearing is what it needs to be."

    ★★★★★   ·   Cammie Shelatz   ·   2 months ago

"Quickly and expertly replaced my hearing aid's receiver wire! From start to finish the process was as easy as one could want! Thanks Sims for your fast attention to my needs!"

    ★★★★★   ·   Karen Merkel   ·   5 months ago

"I went and my hearing checked today. I recently had some hearing loss due to wax buildup, which I couldn’t understand since I clean my ears daily. My hearing did return but I’m happy I had this business to really see what and if something was wrong. I’m happy so say it’s not all bad, I will mention the findings to my PCP. Please give this business the opportunity to check your hearing. Not being able to hear clearly is not something to disregard."

    ★★★★★   ·   Christina Lindsey   ·   2 months ago

"very friendly people. and will work with you and what your needs are. I would recommend my family and friends to go and try them out"

    ★★★★★   ·   Mary Cron Borders   ·   6 months ago

"If you need kind, compassionate hearing care, then you would receive that kind of care at Sims Hearing. I’ve been a patient of Tory’s in the past, and I decided to follow her to her new business in New Brighton. I had a great visit, and am glad to be back in her care!"

    ★★★★★   ·   Lynne Graham   ·   2 months ago

"I visited Sims Hearing & Wellness needing a musician’s ear‑mold for in-ear monitors and had an excellent experience from start to finish with Tory! The minute I entered the practice I knew I was in the hands of an expert in the field of Audiology. She communicated clearly, addressed my questions thoughtfully, and ensured I fully understood each step of the process. I left 100% satisfied and very impressed with the service Tory provided. I would strongly recommend this practice to anyone seeking high‑quality professional hearing care."

    ★★★★★   ·   George Thomas   ·   2 months ago

"Not a long wait for an appointment. Tre' was friendly, professional and knowledgeable. He explained everything as I went along in the exam. Answered all my questions. The office was clean. I recommend Tre' and his business if you need this service."

    ★★★★★   ·   robert brown   ·   2 months ago

"Can't express enough gratitude to Tory for the time and gentle attitude she spent with my husband. She made a believer in my husband who had been approached by hearing specialists in the past and was refusing to even consider hearing aids. She patiently explained why he could hear her voice and not mine due to different tone levels people hear. Patiently explained each and every answer to his many questions and reasons for not wanting hearing aids. She even let him try a demo set. She was an angel sent from heaven because now he can hear all he was missing. She even called the night he tried demo set to make sure things were going ok. HIGHLY recommend this as a place for anyone even the slightest hesitant of getting hearing aids. She totally convinced and helped my husband!"

    ★★★★★   ·   Donna Seery   ·   2 months ago

"Competency and caring, a great combo but too often missed in today’s world. Especially when you throw technology into the mix. Happy to say you can find both with Tre and Tory!"

    ★★★★★   ·   Mike and Nancy Osman   ·   2 months ago

"After trying several unsatisfactory hearing aids from other businesses, I was referred to Sims Hearing and Wellness where repeating my testing Tory discovered a discrepancy compared to my previous test results. She immediately corrected all the problems with my previous hearing aid issues by choosing the exact hearing aids for me I found her to be kind, patient, knowledgeable and competent."

    ★★★★★   ·   George Poutous   ·   2 months ago

"Had my first appointment at this location today. What a nice job they have done with their brand new construction on the west side of 3rd. Lots of parking..."

    ★★★★★   ·   Bruce G.   ·   2 months ago

"I went in for a hearing evaluation with Tory Aquino-Sims. This facility is excellent, the service was extraordinary, kind, and professional. I left with a complete understanding of the status of my hearing levels and recommendations for any possible aids - now and in the future. Sims Hearing and Wellness is highly recommended !"

    ★★★★★   ·   M.K. Stevenson   ·   3 months ago

"Initial referral through my insurance company. Was pleased with the knowledge and service provided. I am hearing so much better than before.!"

    ★★★★★   ·   Linda Bloom   ·   3 months ago

"Tea was very friendly and made me and my husband at ease she explained everything to me about our hearing test"

    ★★★★★   ·   Mikki Elmane   ·   3 months ago

"Tory and Tre' have both tested my ears over the years. I have mild hearing loss, but not enough to need a hearing aid...yet! They are both delightful caring people and excellent at their profession. They are constantly being praised by all their patients because of their personalities, their concern for the individual and no pressure sale technique! They are there to help!"

    ★★★★★   ·   Tina Aquino   ·   4 months ago

"Since I had really awful ear issues as a baby/toddler. I decided, even though Im only 40, it wouldnt be a bad idea to get a new hearing test. I saw Tory and the entire experience was incredible. Theres a window in the scary look "box" you sit in for the test. It's very spacious and the window definitely helped me keep my claustrophobia at bay. Tory reassured me we could stop at any time though. She thoroughly explained what we'd be doing and it was seriously only a few minutes. Glad to report Im good. It was interesting to me she could see the scar tissue from the baby issues Id had. She answered all of my questions and showed me around her Office. The love and passion she has for her field shows....and her plants lol. Theres no doubt in my mind that youre in good hands with Sims Hearing & Wellness! Also the boba tea across the street is a nice treat after doing some self care"

    ★★★★★   ·   Tarah Lane   ·   5 months ago

"I had an excellent experience with Sims Hearing and Wellness from start to finish. The staff was welcoming, patient, and genuinely committed to helping me find the right solution for my needs. They took the time to thoroughly test my hearing, explain the results clearly, and walk me through all available options without any pressure. What stood out most was their attention to detail and personalized care. I will be soon getting my hearing aid and be able to feel normal again thanks to them! Their follow-up support has also been exceptional. I know that when I get them and have questions or minor adjustments they handled promptly and professionally because of their care they give to their clients. It’s clear they truly care about their customers’ long-term satisfaction, not just making a sale. I highly recommend this business to anyone looking for high-quality hearing care, knowledgeable specialists, and compassionate service. They’ve made a meaningful difference in my daily life."

    ★★★★★   ·   Heather Rice   ·   5 months ago

"Met tre and tory at the new Brighton coffee walk and told them about my hearing situation. Tory sat me down a discussed options and scheduled an appointment. Met with tory and was able to finally hear again! They were the first people who listened instead of trying to sell."

    ★★★★★   ·   jenna yeager   ·   5 months ago

"What a gem in Beaver County! I called and Tory got me in so quickly. My one hearing aid had no sound coming from it. It was important for me to get it taken care of before work the next day. Trey was super kind, knowledgeable and he took his time answering all my questions. I left there being able to hear out of both my hearing aids! I definitely recommend Sims"

    ★★★★★   ·   Melinda Simons   ·   6 months ago

"Speaking as another hearing care professional, this office exemplifies what excellent hearing healthcare should look like. Thoughtful evaluations, transparent recommendations, and a genuinely caring team. I would confidently refer friends and family members here!"

    ★★★★★   ·   Carson Kegel   ·   6 months ago

"Very caring people, polite and professional. Not pushy and care for you not just about money"

    ★★★★★   ·   Joe Pushinsky Sr   ·   6 months ago

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